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You are Looking at Innovation Backwards

Imagine the most significant positive change you can possibly think of. Could be in your business, your finances, even in your relationships... Achieving that kind...

Business Leader Explains Why We Must Embrace Change

Some of my current customer service and customer experience education occurs during conferences I attend throughout the year. These conferences draw thousands of people...

After Covid-19: No longer Business as Usual?

Now, the urgency is obviously to resolve the Covid-19 crisis. Later, nevertheless, it will also be essential to think about what shall happen next....

The Trust Matrix

To build a strong team there must be a high level of trust. Trust is the glue that holds people together and the lubricant...

The History Of Advertising In A Recession

Over the past few weeks, I have connected with hundreds of leaders at publishers, agencies, brands and tech companies. My evening hours have been...

Gray areas: When ethics problems are not exactly black or white

» Not all ethics problems fit neatly into a black-or-white category; some problems fall into a “gray area.” » Gray area issues can provide an...

We Are Primed For Burnout And Unhappiness, But Here’s How To...

Ten years ago, I learned a very valuable lesson. I was working my tail off and had been for a while. My normal day...

How to Protect Your Ambitions from the Influence of Small Thinkers

Success is simple, but it’s not easy. One of the hardest parts of doing something special, great or unique — like building a business, creating...

If you are looking to hire (or get hired), here are...

Things change. That’s not breaking news. Adaptability is the grease that keeps people, workplaces, entire societies running smoothly—or as smoothly as possible—in the midst...

Moving the needle: Role of HR in M&A -Part One

Many mergers and acquisitions are characterised by the lack of planning, limited synergies, differences in the management/organisational/international culture, negotiation mistakes and difficulties in the...

Redefine These 8 Words To Reimagine Your Future

Too often, the words we use tell a hidden – an incorrect – story. Certain words are loaded with preconceptions that may inhibit our ability...

How to deal with disaster management?

A second wave? These three words will impact our level of anxiety during the second part of the year. Because if another disaster happens,...

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